Skip to main content
Quantum Wave
Services

Comprehensive IT services for small and medium business.

Networks and Wi-Fi, Microsoft 365, email and domains, AI and automation, on-prem systems, custom software, and ongoing support — designed, delivered, and maintained to a consistent standard by one accountable firm. We're independent and vendor-neutral, so what we recommend is what fits.

Networks & Wi-Fi

Networks designed for reliability.

Routers, firewalls, switching, and Wi-Fi — designed, configured, and documented to standard, so your team stays connected and your network stays secure.

Router & firewall setup

Business-grade equipment configured securely by default, with staff, guest, and device networks properly segmented.

Business Wi-Fi

Strong, reliable coverage across your premises — planned and tuned so dropouts and dead spots stop costing you time.

Secure remote access

Hardened VPN and remote access so your team can work safely from home, on the road, or across sites.

Internet & connectivity

Independent advice on the right connection for your premises, with failover options so an outage doesn't stop the business.

Microsoft 365

Microsoft 365, properly managed.

Planning, migration, and ongoing management of Microsoft 365 — as a Microsoft Cloud Partner, we leave the tenancy configured properly and the licensing right-sized.

Setup & migration

A clean, planned move to Microsoft 365 from wherever you are now — email, files, and accounts migrated with nothing lost.

Teams & SharePoint

Chat, calls, and document libraries structured so your team can find what they need and work together effectively.

Licensing optimisation

The right plans for how your organisation actually works — not licences you don't need.

OneDrive & file backup

Files synced, shared safely, and backed up — so a lost laptop is an inconvenience, not an incident.

Email & domains

Email and domains, managed correctly.

Your domain name, DNS, and business email managed to standard — so mail lands in inboxes, your name is protected, and nothing depends on guesswork.

Domains & DNS

Domain registration, transfers, and DNS records managed and documented — every record accounted for.

Business mailboxes

Professional email on your own domain, provisioned for the whole team and straightforward to administer.

Deliverability

SPF, DKIM, and DMARC configured and monitored so your email reaches inboxes — and your domain can't be easily spoofed.

Email migrations

Moving from legacy or ISP email? We bring it across cleanly, with minimal disruption to the business.

AI advice & automation

AI adopted on evidence, not hype.

Independent, plain-English advice on where AI genuinely earns its keep in your business — and where it doesn't — followed by implementation that holds up.

AI strategy & advice

A clear-eyed assessment of where AI helps your business and where it's noise — before any spend is committed.

Microsoft Copilot

Copilot deployed across Microsoft 365 with the governance and training to make it genuinely useful day to day.

Workflow automation

Repetitive processes — quotes, follow-ups, data entry — automated reliably, so your team's time goes to the work that matters.

Custom tools & chatbots

Tailored AI tools and assistants built around how your business actually operates, with sensible guardrails.

On-prem & legacy

On-prem systems, kept dependable.

Servers, NAS, and the line-of-business systems your operation still depends on — maintained, secured, and supported without pressure to replace what works.

Servers & NAS

Setup, maintenance, and support for on-site servers and network storage — kept patched, monitored, and secure.

Backup & recovery

Backups designed around what the business can afford to lose, tested regularly so recovery is a procedure, not a hope.

Legacy system support

The older software and hardware your business still relies on, supported properly — without a forced rip-and-replace.

Modernisation planning

When moving to the cloud makes sense, we plan the transition on evidence and at your pace — not a vendor's timeline.

Ongoing support

Support that stays accountable.

Responsive day-to-day support from a partner that documents your environment and knows it thoroughly — with security kept current as standard.

Responsive support

Prompt answers and fixes when things break, with clear communication on every job — not a ticket lost in a queue.

Proactive maintenance

Monitoring and regular checks that head off problems before they interrupt your business.

Security essentials

MFA, firewalls, backups, and the protections every business should have — implemented to the same SMB1001 standard our own practice is certified to.

SMB1001 certification support

Controls implemented, evidence maintained, and the annual renewal managed for you — so your business achieves SMB1001 certification and stays certified.

One accountable partner

A single firm responsible for your environment end to end, so you always know exactly who to call.

Custom software

Software built for how you operate.

When off-the-shelf doesn't fit, we design, build, and support custom systems for NZ businesses in equipment hire, construction, and services.

Web & mobile applications

Customer-facing and internal applications built on modern, maintainable foundations — from booking and rental platforms to job management.

Integrations & automation

Your systems talking to each other — accounting, payments, Microsoft 365, and on-site hardware — so data is entered once and flows everywhere it's needed.

Operational platforms

Line-of-business systems for the day-to-day: fleet and equipment management, site attendance, scheduling, and billing.

Hosting & ongoing care

We run what we build — hosting, monitoring, backups, and steady improvement after go-live. Not a handover and goodbye.

Ways to work with us

Engage us the way that suits your business.

Project engagements

Something to design, fix, or migrate? We scope it in plain English, price it upfront, deliver to standard, and hand over documented.

Scoped & priced upfront · delivered to standard · no lock-in

Ongoing support

A partner accountable for your environment month to month — proactive maintenance, security kept current, and responsive help when you need it.

Responsive support · proactive maintenance · one accountable partner

Not sure where to start? Tell us where things stand and we’ll point you in the right direction — no obligation, no sales pitch.

Start a conversation